Keep what works
If an existing system does its job, we keep it. Replacement needs a reason.
01 / IMPULSEAn idea comes alive
An idea comes alive
through action.
A customer sends an enquiry. The CRM receives it, a bot notifies the team and a server stores the data. One simple action relies on an entire system. We connect its parts.
Follow the movement02 / CONNECTIONA connection breaks.
A connection breaks.
The story continues.
An external service may not respond. A considered product explains the pause and retains the operation. Send an impulse, break the connection and restore it: the journey continues.
Try the flow within this scene.
To the next chapter03 / CONTINUATIONReady for
Ready for
your everyday work.
Configured solutions, verified connections and clear documentation. We hand over access and knowledge to your team, then agree on support and next steps.
- 01Your challenge resolved
- 02Access & documentation
- 03Support plan
ITU / CAPABILITIESWhat does
What does
your business need?
From a single task to an entire system. Choose an area to explore our services.
01Create products.
Your own tools, built around your business. We design the journeys, build the interface and logic, launch and develop the product with you.
Website & online store development
Landing pages, corporate websites, catalogues, online stores and campaigns. Calculators, configurators and product selection.
Platform & custom CRM development
Web applications, MVPs and custom CRM systems. Portals for customers, employees, partners and suppliers. Internal tools and administration panels.
Processes & data
Requests, approvals, documents, bookings, schedules and resource management. Orders, deals, assets and equipment. Reports and dashboards.
Identity & access
Phone verification by SMS or call, email verification. Passwords, one-time codes and links, external accounts, 2FA and SSO. Roles, invitations, sessions, account recovery, activity logs and abuse protection.
Launch, SEO & evolution
Improvement, recovery and migration of existing projects. Technical SEO, search intent, site structure, page content and indexing. Ongoing support and development.
02Connect capabilities.
Systems share data. People receive the information they need on time. Automation supports your workflow from the first enquiry to the outcome.
1C & CRM
Development within 1C and implementation of CRM platforms. Sales pipelines, enquiry routing, tasks, documents, invoices and approvals. Connecting sales, production, inventory and service.
Connected integrations
Custom APIs and webhooks. Exchange between websites, CRM, 1C, ERP, inventory and accounting. Import, export, migration and deduplication. Legacy systems, files and databases; queues, retries and error handling.
External services
Payments, subscriptions, refunds and receipts. Delivery, marketplaces, maps and address directories. Telephony, SMS, email, messengers, push, electronic documents and signatures. Each connection depends on the service’s available interfaces and terms.
Bots & AI assistants
Telegram bots for customers and teams: enquiries, orders, bookings, payments, support and approvals. AI knowledge search, document processing, extraction from files and emails, enquiry classification. Audio transcription, summaries and meeting notes. AI connected to your business systems.
03Keep business running.
From office equipment to your product’s environment. We build infrastructure, secure access, monitor its health and prepare recovery for disruptions.
Servers & operations
Server selection, supply, installation and configuration. Virtualisation, containers, databases and storage. Domains, DNS, certificates, reverse proxies, environments and automated delivery. Infrastructure migration and load optimisation.
Networks & offices
Network surveys, design and installation. Routers, switches, Wi-Fi, VLAN, VPN and remote access. Connecting offices and backup internet connections.
Telephony & equipment
IP telephony, PBX, SIP, voice menus, call queues and recording, CRM integration. Equipment supply, video surveillance, recording storage, remote viewing and physical access control.
Resilience & recovery
Monitoring, logs and alerts. Backups with recovery checks, high availability and disaster recovery. Support for servers, networks and deployed systems.
Infrastructure security
Audit of servers, networks and permissions. Vulnerability remediation, secure configuration, firewalls and filtering. Protection of keys and credentials, updates and incident recovery planning.
FAQ TechnologyBefore
Before
we begin.
Capabilities, integrations
and support after release.
Can i commission one specific task?
Yes. Start with a website, an integration, a server setup or another specific challenge. We agree on the scope together.
Do you build custom CRM or implement existing platforms?
Both. We build custom CRM, implement existing platforms and develop within 1C. The choice depends on your needs and current systems.
How are timing and cost determined?
After discussing the challenge, existing infrastructure and requirements. We agree on stages and deliverables before implementation.
Do you work with companies in other cities?
Yes, across Russia. Remote work, equipment supply, installation and on-site arrangements are agreed for each project.
What happens after launch?
We hand over the result and documentation. Our team can continue supporting products, servers, networks and deployed systems.
04 / YOUR NEXT CHAPTERINFORMATION TECHNOLOGY UNITY
Let’s start
with a hello.
Tell us what you have in mind.
A brief is welcome. A simple hello is enough.
EMAILgeneral@itunity.devFor your idea, brief and the details that matter
TELEGRAM@general_ituAn easy way to say hello
OR GIVE US A CALL